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hbajje Privacy Policy — How We Handle Your Personal Data

At hbajje, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what data we collect from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language so there's nothing to guess at.

Last updated: January 2025
Privacy at a Glance

Six things every hbajje player should know about how their data is handled. Full details are in the policy sections below.

Your Data Is Encrypted

All personal data stored by hbajje is protected using industry-standard encryption. Whether it's your mobile number, payment details, or account history — everything is stored securely and never in plain text on our servers.

We Never Sell Your Data

hbajje does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments, and improve the hbajje platform experience for Bangladesh players.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Just contact [email protected] and we'll handle your request promptly — usually within 5 business days.

Payment Data Stays With Your Provider

hbajje never stores your bKash, Nagad, or Rocket credentials on our servers. All payment transactions are processed directly through your payment provider's secure infrastructure. We only receive confirmation that a transaction was completed.

Cookies Are Used Minimally

hbajje uses cookies only for essential platform functions — keeping you logged in, remembering your preferences, and understanding how the platform is used in aggregate. We don't use tracking cookies for advertising purposes.

You Choose What Emails You Receive

hbajje will only send you marketing communications if you've opted in. You can update your communication preferences at any time through your account settings or by contacting support. Transactional emails — like deposit confirmations — are always sent regardless of preference.

Summary: hbajje collects only the data it needs to operate your account and process your payments. We don't sell it, we protect it with encryption, and you can ask us to delete it at any time. The full details are below.

1 Who We Are

hbajje operates the online gaming platform available at hbajje.top. In this Privacy Policy, "hbajje", "we", "us", and "our" refer to the hbajje platform and its operating entity. We are the data controller for the personal information collected through the hbajje platform.

This Privacy Policy applies to all users of the hbajje platform, including registered players, visitors to hbajje.top, and users of the hbajje mobile app. If you have any questions about how hbajje handles your data, you can contact us at [email protected] at any time.


2 Data We Collect

hbajje collects personal data that is necessary to provide you with a functioning, secure gaming account. We do not collect data beyond what is needed for these purposes. The categories of data we collect include:

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration and age verification
Contact Data Mobile number, email address Account communication, OTP verification
Financial Data Payment method type, transaction reference numbers Processing deposits and withdrawals
Technical Data IP address, device type, browser type, OS version Security monitoring, fraud prevention
Usage Data Games played, session duration, bet history Platform improvement, responsible gaming
Communication Data Support ticket content, email correspondence Customer support, dispute resolution

Note on Payment Data: hbajje does not store your bKash, Nagad, or Rocket account credentials or PIN numbers. Payment processing is handled entirely by your payment provider. hbajje only receives a transaction reference confirming that a payment was completed.


3 How We Collect Your Data

hbajje collects your personal data through the following methods:

  • Direct submission: When you register an account, complete identity verification, make a deposit, contact support, or fill in any form on hbajje.top, you provide data directly to us.
  • Automated collection: When you use the hbajje platform, we automatically collect technical data such as your IP address, device information, and session activity through cookies and server logs.
  • Payment providers: When you make a deposit or withdrawal, your payment provider (bKash, Nagad, or Rocket) shares a transaction reference and confirmation with hbajje so we can credit or debit your account correctly.
  • Identity verification services: Where required, hbajje may use third-party identity verification services to confirm your age and identity. These services process your submitted documents and return a verification result to hbajje.

hbajje does not purchase data about you from data brokers or any other third-party data sources. All data we hold about you comes from your direct interaction with the hbajje platform or from the service providers listed above.


4 Why We Use Your Data

hbajje uses your personal data for the following purposes:

  • To create and manage your hbajje player account.
  • To verify your age and identity as required before allowing gameplay or withdrawals.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket.
  • To send you transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the hbajje platform.
  • To monitor gameplay patterns for responsible gaming purposes and to apply any limits or restrictions you have set.
  • To respond to your support requests and resolve disputes.
  • To improve the hbajje platform based on aggregated, anonymised usage data.
  • To send you marketing communications about hbajje promotions and bonuses — only if you have opted in to receive them.
  • To comply with applicable legal and regulatory obligations.

hbajje will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or notifying you of the new purpose.



6 Sharing Your Data

hbajje does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: We share necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals.
  • Identity verification providers: We share identity documents with our verification partners solely for the purpose of confirming your age and identity.
  • Fraud prevention services: We may share technical data with fraud detection services to protect the hbajje platform and its players.
  • Legal authorities: hbajje will disclose personal data to law enforcement or regulatory authorities where required to do so by applicable law, court order, or regulatory requirement.
  • Business transfers: In the event of a merger, acquisition, or sale of hbajje's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.

All third parties with whom hbajje shares data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.


7 Data Retention

hbajje retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulation. Specifically:

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of 5 years after the transaction date.
  • Support correspondence is retained for 2 years after the ticket is closed.
  • Technical and usage data collected via cookies is retained for up to 12 months.
  • Marketing consent records are retained for as long as you remain opted in, plus 2 years after opt-out for compliance purposes.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of the retention period, hbajje will delete what it is legally permitted to delete and explain any data that must be retained and why.


8 Security Measures

hbajje takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:

  • All data transmitted between your device and hbajje.top is encrypted using TLS (Transport Layer Security).
  • Personal data stored on hbajje servers is encrypted at rest using AES-256 encryption.
  • Access to personal data within hbajje is restricted to staff who need it to perform their job functions, and all access is logged and audited.
  • hbajje uses OTP (one-time password) verification for account login and sensitive account actions to prevent unauthorised access.
  • Our systems are monitored continuously for unusual activity, and security assessments are conducted regularly.

Your Responsibility: While hbajje takes every reasonable step to protect your data, you also play a role. Use a strong, unique password for your hbajje account, never share your login credentials, and contact [email protected] immediately if you suspect your account has been accessed without your permission.

In the event of a data breach that is likely to affect your rights or freedoms, hbajje will notify you as soon as reasonably practicable and will take immediate steps to contain and remediate the breach.


9 Cookies and Tracking

hbajje uses cookies — small text files stored on your device — to make the platform work correctly and to understand how it is being used. We use the following types of cookies:

  • Essential cookies: Required for the hbajje platform to function. These include session cookies that keep you logged in and security cookies that help protect your account. These cannot be disabled.
  • Preference cookies: Remember your settings and preferences on hbajje, such as your preferred language or display settings.
  • Analytics cookies: Help hbajje understand how players use the platform in aggregate — which pages are visited most, where players encounter issues, and how the platform can be improved. This data is anonymised and not linked to individual players.

hbajje does not use advertising or tracking cookies that follow you across other websites. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the hbajje platform.


10 Your Privacy Rights

As a hbajje player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected] with your request and your registered mobile number. We will respond within 5 business days.

Right to Access

Request a copy of all personal data hbajje holds about you, including how it is being used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data in your hbajje account.

Right to Erasure

Request deletion of your personal data where hbajje no longer has a legal basis to retain it.

Right to Restriction

Request that hbajje restricts processing of your data while a dispute or correction request is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to hbajje processing your data for marketing purposes or on the basis of legitimate interests.


11 Children's Privacy

hbajje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the hbajje registration process, and we may request additional documentation to confirm a player's age at any time.

If hbajje discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any funds will be returned in accordance with applicable regulations. If you believe a minor has registered on hbajje, please contact us immediately at [email protected].


12 Changes to This Privacy Policy

hbajje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players by email and by displaying a notice on hbajje.top. The updated policy will take effect from the date stated in the notice.

We recommend reviewing this page periodically. The "last updated" date at the top of this page always reflects the most recent revision. Continued use of hbajje after any changes to this Privacy Policy constitutes your acceptance of the updated policy.


13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how hbajje handles your personal information, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.

Privacy & Data Enquiries

Include your registered mobile number and the subject "Privacy Request" in your email. We aim to respond to all privacy-related requests within 5 business days.

You may also find it helpful to review our Terms and Conditions and Responsible Gaming pages for more information about how hbajje operates.

Play on hbajje With Confidence

Your data is safe with hbajje. We collect only what we need, protect it with encryption, and never sell it. Join thousands of Bangladesh players who trust hbajje every day.

🔞 18+ only. Please play responsibly. Visit Responsible Gaming for tools and support.